Refund Policy

This store provides digital access services. Because fulfillment is usually handled shortly after purchase, refund requests are reviewed based on delivery status and the specific issue raised.

Key points

• Digital access services are not handled the same way as physical product returns.
• If an order has not been processed yet, cancellation may still be possible.
• If there is a delivery issue, account problem, or order mismatch, contact us and we will review the case.

Before delivery

• If your order has not yet been processed or delivered, contact us as soon as possible.
• If cancellation is still possible at that stage, we may approve a refund.

After delivery

• Once access details, setup work, or related digital fulfillment has been completed, refunds are not automatic.
• Requests are reviewed based on the actual delivery outcome and the reported problem.

What to include in a request

• Your order number
• The email used for the order
• A short explanation of the problem

Contact information

Primary company	JANTO TRADING LIMITED
Operating entity	VICE DEVELOPMENT LIMITED
Phone	55875873
Email	vicedevelopment@outlook.com